Help & Support
What is 100% Real Virgin Human Hair?
Virgin Remy hair is hair that has been collected from a single person or donor. The hair is gathered in a ponytail, tied, and then cut. This method of the hair collection keeps the entire hairs cuticle running in the same direction. The term ‘’Virgin hair’’ means the hair did not undergo any type of chemical processing for colour, waves, and curls. This hair has been left in its natural state. Virgin hair depending on the origin typically comes in dark colours, for example, #1, #2-the natural hair colour of the donor. This hair is tangle free and can last up to 18 months or more depending on personal maintenance, care, and wear of the hair. This is the highest quality of hair.
What Is 100% Real Remy Hair?
Remy hair is the hair that has been collected in the same manner as virgin hair except the hair is gently processed for colour, waves, and curls.
Our Remy Hair is 100% Real Remy hair. Many hair vendors claimed their hair is 100% Real Remy hair but mixed 20%-30% Non-Remy in one hair bundle. It is difficult to distinguish by eye but you will know the difference after washing; the cuticles are intact, kept and not removed. All of the hairs are in the same direction from top to top ends. The hair is lightly processed and is undamaged. It last more than 1 year with proper care.
This hair is tangle free and can last for 12 months or more depending on personal maintenance, care, and wear of the hair.
How often should I wash my hair extensions?
Depending on the number of products being used, shampoo at least once a week.
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Use a shampoo with a pH balance between 4.5 and 5.5 and preferably sulfate-free.
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To prevent any mineral build up from hard water, wash your extensions with soft and cold water.
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Hold hair in a vertical position while massaging with shampoo.
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Because the hair strands are not receiving vital minerals and vitamins from the scalp, always use a conditioner that is rich in moisture.
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Whiles the conditioner is in the hair, comb hair from ends to the scalp using a wide-tooth comb.
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Rinse thoroughly and let extensions air dry.
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When washing closures gently massage the shampoo into the hair working in a vertical position letting the hair fall in its natural position.
What is the length of hair extensions?
What is the quality of the hair extensions?
We have the highest quality human hair in the hair extension market. Our hair extensions are top quality Virgin hair. We pay attention to every detail because we care for our customers. Our 100% Human Hair have full cuticle hair intact, double drawn, no short hair, no shedding, no tangling.
Our hair extensions are usually cut from healthy women’s head and tied as a single bundle in different lengths. Hairs are assorted according to their lengths and sizes and sold at different prices. Rachael’s Luxury Hair comes mostly from the countryside of Southeast China, Brazil, Indian, etc.
All our different grades hair is 100% human hair Guaranteed, never other things mixed. We advice
customers care them regularly then the hair can be last a long time!
How to choose the right shade of hair extensions?
We have provided Hair Extensions Colour scale for your reference. However, it may still be difficult to find out a perfect colour scale that matches exactly to your own hair colour just by judging the picture on a screen. We recommend customers to select a colour that is similar to their hair colour. It will create a perfectly natural, unique blend to your own colour.
How are hair extensions different?
Hair extensions are the easiest way to get flowing and luxury hair. Hair extensions add length and volume to your natural hair. It is, therefore, very important to choose the right hair length. We have provided length and volume guidelines for your reference.
Types of hair volumes
Different hair texture and length.
Generally, straight hair is longer than curly hair due to its flatness when measured. We argue our customers to have a little information about the texture they want before the place order. If you are buying, for example, curly hair extensions, it is advisable you choose a size longer than your own hair. One more thing, wavy hair is a little heavier than straight hair when you wear them, take note of that. Choosing hair length is very important because it is unwise to decide on long hair extensions when your own natural hair is too short. It is better to choose shorter hair extensions below 45cm. But if your natural hair is above 45cm and it is not so thin, then we recommend you choose long hair extensions.
How many pieces hair for a full head?
For tape-in and I-tip hair



